Friday 26th June 2026

How to Make a CFMOTO Warranty Claim

If you believe your CFMOTO ATV or UTV has developed a manufacturing fault, understanding the warranty claims process can help ensure the issue is dealt with as quickly and efficiently as possible. Knowing who to contact, what information may be required and how warranty assessments work can make the process much smoother.

This guide explains the typical CFMOTO warranty claims process, the role of your supplying authorised dealer and what owners can expect if a potential manufacturing defect develops during the warranty period.

For a complete overview of CFMOTO warranty cover, visit our CFMOTO Warranty Guide UK. If you’re unsure whether the issue may be covered, our CFMOTO ATV & UTV Warranty Explained guide explains what the manufacturer’s warranty includes.

Step 1 – Contact Your Supplying Dealer

If you suspect a manufacturing fault, your first point of contact should normally be the authorised CFMOTO dealer who supplied your vehicle.

They’ll be familiar with your machine, its service history and the manufacturer’s warranty procedures, allowing them to assess the issue and advise on the next steps.

Step 2 – Vehicle Inspection

Your dealer will normally inspect the ATV or UTV to determine the cause of the fault.

This inspection helps establish whether the issue appears to be the result of a manufacturing defect or another factor such as accidental damage, normal wear or incorrect maintenance.

Step 3 – Warranty Assessment

If the fault appears to fall within the manufacturer’s warranty, the dealer will assess the repair in accordance with CFMOTO’s warranty procedures.

Depending on the nature of the fault, additional information or approval may be required before repairs begin.

Step 4 – Repair or Replacement

Where a warranty claim is approved, repairs are normally completed using genuine CFMOTO replacement parts and approved repair procedures.

The objective is to restore the vehicle to the manufacturer’s original standard while maintaining the integrity of the machine.

What Information Might Be Required?

Although every warranty claim is different, your dealer may ask for information such as:

Your vehicle details.
Service history.
A description of the fault.
When the issue first occurred.
Any warning lights or symptoms you’ve noticed.

Providing accurate information can help your dealer diagnose the issue more efficiently.

Can I Continue Using My Vehicle?

If you believe your vehicle has developed a manufacturing fault, it’s generally advisable to contact your supplying dealer before continuing to operate the machine.

Continuing to use a vehicle with a developing fault may lead to additional damage that could complicate repairs.

How to Help Your Warranty Claim

The best way to support a smooth warranty claim is to:

Follow the recommended service schedule.
Keep accurate service records.
Use an authorised CFMOTO dealer.
Report faults promptly.
Avoid unauthorised repairs before inspection.

Our How to Keep Your CFMOTO Warranty Valid guide explains these responsibilities in greater detail.

When Might a Claim Be Declined?

Not every repair falls within the manufacturer’s warranty.

Claims may be affected where the fault is linked to missed servicing, accidental damage, unauthorised modifications, incorrect maintenance or normal wear and tear.

Read our What Can Void Your CFMOTO Warranty? guide to understand the most common situations that may affect warranty cover.

Frequently Asked Questions

Who do I contact to make a warranty claim?

Your first point of contact should normally be the authorised CFMOTO dealer who supplied your vehicle.

How long do warranty repairs take?

Repair times vary depending on the nature of the fault, parts availability and any manufacturer approval that may be required.

Will I be charged for warranty repairs?

Approved warranty repairs normally include genuine replacement parts and the labour required to rectify manufacturing defects. You may be charged for travel with On-site visits or machine recovery

Should I attempt repairs myself first?

No. If you believe the issue may be covered by the manufacturer’s warranty, contact your supplying authorised dealer before carrying out repairs.

Can I claim for accidental damage?

Manufacturer warranties cover approved manufacturing defects rather than accidental damage or normal wear.

Continue Learning About Your CFMOTO Warranty

Explore our complete warranty guides:

Warranty Information

We make every effort to ensure the information on this page is accurate and up to date. However, CFMOTO may amend warranty terms, conditions or coverage from time to time. This guide is provided as general information only and should not be considered a substitute for the official warranty documentation supplied with your vehicle. For the latest warranty information applicable to your CFMOTO ATV or UTV, please refer to your official warranty documents or contact the authorised CFMOTO dealer who supplied your machine.